1. Introduction & Purpose of This Policy
This policy explains how Edmoti looks after children’s information and keeps our platform safe for young learners.
Edmoti is an online education platform designed to support students studying GCSE Maths. It is built to help students practise, improve, and stay motivated, while giving parents clear visibility into progress.
What this policy covers
This policy outlines:
- What information we collect and why
- How children’s data is used and protected
- The responsibilities of Edmoti, parents/guardians, and users
- The safeguards we have in place to keep students safe online
Who this policy applies to
This policy applies to:
- Students using the Edmoti platform
- Parents and guardians who create or link accounts
- Visitors to our website and learning resources
Our commitment to protecting children
Protecting children’s privacy and wellbeing is a core part of how Edmoti is designed and operated. We:
- Collect only the information needed to support learning
- Use data solely for educational and safety purposes
- Never sell children’s personal data
- Put safeguarding and parental oversight first
In simple terms
Edmoti is an education platform — not a social network and not an entertainment service. Our goal is to help students learn effectively, safely, and with appropriate adult involvement at every stage.
2. Who We Are (Data Controller Information)
Edmoti is an education platform based in the United Kingdom. We are responsible for deciding how and why personal information is collected and used on our platform.
Company details
- Company name: Edmoti
- Legal status: UK-based education company
- Role: Data Controller
As the Data Controller, Edmoti is responsible for ensuring that personal data is handled lawfully, fairly, and securely, in line with UK data protection laws.
Contacting us about data protection
If you have any questions or concerns about how personal data is used on Edmoti, or if you would like to exercise your data protection rights, you can contact us at:
Email: support@edmoti.com
We aim to respond to all data protection enquiries promptly and transparently.
3. The Age of Users & Children’s Data
Edmoti is an education platform designed specifically for school-age students studying GCSE Maths.
Because our users include children, we place a strong emphasis on parental involvement, transparency, and safeguarding in how the platform is used and how data is handled.
Who Edmoti is for
- Edmoti is designed for students typically aged 13–16 who are preparing for GCSE Maths.
- The platform is not intended for use by adults without a connection to a child’s learning.
Parental and guardian involvement
Parental or guardian involvement is required when a child uses Edmoti. This means:
- Parents or guardians may create an account on behalf of a child, or
- Parents or guardians may link their account to their child’s account to monitor progress and activity
Parents and guardians are provided with appropriate visibility and controls to support their child’s learning.
How we handle children’s data
We take extra care when handling children’s personal data. In particular:
- We collect only the information necessary to support learning and safety
- Children’s data is never sold or used for advertising
- Data is used solely to deliver educational features and safeguard users
Compliance with the UK Children’s Code
Edmoti is designed and operated in line with the UK Children’s Code (Age Appropriate Design Code). This means we:
- Design our services with the best interests of children in mind
- Apply high privacy settings by default
- Provide clear, age-appropriate explanations
- Ensure parental oversight and safeguarding are built into the platform
4. Lawful Basis for Processing Personal Data
UK data protection law (UK GDPR) requires organisations to have a valid legal reason for using personal data. Edmoti only processes personal data when we have a lawful basis to do so.
Below, we explain each lawful basis we rely on, in simple terms.
Consent
In some situations, we rely on consent to use personal data.
- For children under the age of 13, we require parental or guardian consent before an account can be created or used.
- Parents and guardians can review, manage, or withdraw consent at any time.
In simple terms
We only collect and use a child’s data when a parent or guardian has agreed.
Contract (Providing the Service)
We process personal data because it is necessary to provide the Edmoti service.
This includes:
- Creating and managing user accounts
- Delivering learning activities, progress tracking, and rewards
- Allowing parents to view their child’s progress
In simple terms
We use some data because it is required to make the platform work as expected.
Legal Obligation
In certain cases, we are required by law to process personal data.
This may include:
- Safeguarding and child protection requirements
- Responding to lawful requests from regulators or authorities
- Meeting data protection and education-related legal duties
In simple terms
Sometimes the law requires us to use or retain information to keep children safe and meet our responsibilities.
Legitimate Interests
We may process limited personal data where it is necessary for our legitimate interests, provided this does not override the rights of children or parents.
This includes:
- Improving platform performance and reliability
- Monitoring usage to keep the platform safe and secure
- Preventing misuse or harmful behaviour
In simple terms
We may use data to improve and protect Edmoti, but never in ways that put children’s rights or privacy at risk.
Our approach to children’s data
When children’s data is involved, we always:
- Prioritise the best interests of the child
- Apply additional safeguards and restrictions
- Limit data use to education, safety, and platform improvement
5. Parental Consent & Responsibility
Because Edmoti is used by children, parental or guardian consent and involvement are essential parts of how the platform operates.
When parental consent is required
Parental or guardian consent is required:
- When a child under the age of 13 creates or uses an Edmoti account
- When a parent or guardian creates an account on behalf of a child
- When a parent or guardian links their account to a child’s account
No child under 13 may use Edmoti without a parent or guardian’s consent.
How parental consent is obtained
We obtain parental consent through clear, deliberate steps, including:
- Account creation by a parent or guardian
- Verification of the parent or guardian’s email address
- Acceptance of Edmoti’s Terms of Service and Privacy Policy
- Confirmation that the adult creating or linking the account is the child’s parent or legal guardian
These steps are designed to ensure that parents understand how Edmoti works and how their child’s data will be used.
Parental responsibilities
Parents and guardians are responsible for:
- Providing accurate information when creating or linking accounts
- Reviewing their child’s use of the platform
- Supporting their child’s learning and safe use of Edmoti
Parent and guardian rights
Parents and guardians have full control over their child’s personal data. This includes the right to:
- Access data — View the personal information and learning data held about their child
- Correct data — Request corrections if information is inaccurate or incomplete
- Delete data — Request the deletion of their child’s account and associated personal data, subject to legal or safeguarding requirements
- Withdraw consent — Withdraw consent at any time, which may result in restricted access or closure of the child’s account
Requests can be made by contacting us at support@edmoti.com. We will respond in line with UK data protection laws.
In simple terms
Parents stay in control. Edmoti supports learning, but parents and guardians remain responsible for decisions about their child’s account and data.
6. Information We Collect
Edmoti collects only the information needed to provide a safe, effective learning experience and to support parental oversight. We do not collect unnecessary personal data.
This section explains what information we collect, and where it comes from.
6.1 Information Students Provide
When a student uses Edmoti, we may collect limited information directly from them, including:
- Name or nickname
Used to personalise the learning experience. Students are not required to use their full legal name. - Age or year group
Used to ensure content is age-appropriate and aligned to the correct GCSE level. - School level (if applicable)
This may be used to help tailor learning content or track progress appropriately. - Learning activity data
This includes information such as:- Questions attempted and answers submitted
- Topics practised
- Progress, scores, and completion of activities
This data is used solely to support learning, track progress, and provide feedback to students and parents.
6.2 Information Parents or Guardians Provide
When a parent or guardian creates or manages an account, we may collect:
- Parent or guardian name — Used to identify the responsible adult linked to a child’s account.
- Email address and/or phone number — Used for account access, important notifications, safeguarding communication, and support.
- Account linkage details — Information needed to link a parent or guardian account to a child’s account.
- Reward approvals or preferences — Where applicable, information related to approving or managing rewards connected to a child’s learning progress.
This information allows parents and guardians to stay informed, involved, and in control.
6.3 Automatically Collected Data
Like most websites and online services, Edmoti automatically collects some technical information to ensure the platform works properly and securely.
This includes:
- Usage data
Such as pages visited, features used, and time spent on the platform. This helps us understand how the service is used and how to improve it. - Device and browser data
Including device type, operating system, and browser type. This helps us ensure compatibility and performance. - Cookies (non-invasive)
We use cookies to:- Keep users logged in
- Remember preferences
- Understand how the site is used
We do not use cookies for advertising or behavioural tracking of children. More information is provided in our Cookie Policy section.
In simple terms
We collect only what we need to support learning, keep the platform safe, and give parents visibility — nothing more.
7. Learning & Educational Data
Learning and educational data is at the core of how Edmoti supports students. We use this information carefully and responsibly to help students learn, improve, and stay motivated — and to give parents clear visibility into progress.
What learning data includes
Edmoti may collect and process the following learning and educational data:
- Answers submitted — The responses a student gives to questions, quizzes, and practice activities.
- Progress tracking — Information showing which topics have been completed, areas of strength, and areas that may need more practice.
- Predicted grades — Data-informed predicted grades based on completed exam-style questions and learning activity. These are guidance estimates, not guarantees, and are intended to help students and parents understand current performance and focus areas.
- Time spent on tasks — How long a student spends on learning activities, which helps identify engagement levels and learning patterns.
- Achievements and reward progress — Information relating to streaks, achievements, points, and rewards earned through learning activities.
How this data is used
Learning and educational data is used only to:
- Support and personalise learning
- Track progress over time
- Help identify strengths and areas for improvement
- Provide meaningful feedback to students and parents
- Power motivation features such as achievements and rewards
What we do not do
We want to be completely clear:
Learning data is used only to support education. It is never used for advertising, marketing profiling, or behavioural targeting.
We do not sell learning data, and we do not allow it to be used by third parties for advertising purposes.
In simple terms
Learning data helps Edmoti support your child’s education — nothing else.
8. Use of AI Assistance
Edmoti uses artificial intelligence (AI) as an assistive tool to support learning. AI is used carefully and responsibly to help explain concepts, adapt practice, and highlight areas where a student may need more support.
AI on Edmoti is designed to support learning — not replace teaching, judgement, or effort.
How AI assists learning
AI assistance on Edmoti may be used to help with:
- Adapting practice — Suggesting questions or activities based on topics a student has already worked on.
- Explaining answers — Providing step-by-step explanations and worked examples to help students understand why an answer is correct or incorrect.
- Identifying learning gaps — Highlighting topics that may need more practice, based on a student’s completed work and performance.
These features are designed to support understanding and confidence, not shortcuts.
What AI does not do
To be clear, AI on Edmoti does not:
- Replace teachers, tutors, or classroom learning
- Make final academic decisions about a student
- Predict grades or outcomes without evidence from completed work
- Override student choices or parental oversight
All learning insights are based on actual activity and answers, not assumptions.
Student control and transparency
Students always remain in control of their learning. AI assistance:
- Supports understanding rather than directing behaviour
- Is based on visible learning activity
- Does not remove the need for practice, effort, or revision
Parents and guardians retain visibility into progress and learning data at all times.
In simple terms
AI helps explain and guide — it does not decide or replace learning. Students always remain in control of their learning.
9. How We Use Personal Data
Edmoti uses personal data only where it is necessary to provide a safe, effective educational service. We do not use personal data for advertising or unrelated commercial purposes.
How personal data is used
We use personal data to:
- Provide educational services — To create and manage accounts, deliver learning activities, and enable students to use the Edmoti platform.
- Personalise learning (AI-assisted) — To support learning by adapting practice, explanations, and feedback based on completed work — with AI used as an assistive tool, not a decision-maker.
- Track progress for students and parents — To show learning progress, strengths, and areas for improvement, and to give parents clear visibility into their child’s activity.
- Improve platform safety and performance — To monitor system performance, prevent misuse, detect technical issues, and keep the platform secure and reliable.
- Meet legal and safeguarding obligations — To comply with UK data protection laws, safeguarding requirements, and other legal responsibilities.
What we do not use personal data for
To be clear:
- We do not sell personal data
- We do not use personal data for advertising or marketing profiling
- We do not allow third-party advertising on Edmoti
In simple terms
Personal data is used to support learning, keep students safe, and make the platform work properly — nothing more.
10. Safeguarding & Child Protection
Safeguarding children is a fundamental part of how Edmoti is designed and operated. We are committed to creating a safe online environment that supports learning while protecting children’s wellbeing.
Our commitment to safeguarding
Edmoti is built as an education platform, not a social network. We:
- Put the best interests of children first
- Design features with safety and age-appropriateness in mind
- Support parental oversight and involvement
- Take safeguarding concerns seriously and act promptly
Monitoring for misuse or harm
To help keep the platform safe, we may:
- Monitor platform activity for signs of misuse, abuse, or harmful behaviour
- Investigate unusual activity that may indicate a safeguarding concern
- Take appropriate action where risks to a child’s safety or wellbeing are identified
Any monitoring is carried out proportionately and solely for safeguarding, security, and safety purposes.
Reporting concerns
We provide clear ways for users, parents, and guardians to raise concerns, including:
- In-platform reporting tools (where available)
- Contacting our support team directly
Safeguarding concerns can be reported at any time by emailing support@edmoti.com. All reports are handled sensitively and in line with our safeguarding procedures.
Safeguarding Policy
Edmoti maintains a separate Safeguarding Policy which sets out:
- How safeguarding concerns are identified and handled
- Our responsibilities to children and families
- How we work in line with UK safeguarding expectations
This policy is available on our website and should be read alongside this Privacy Policy.
In simple terms
Keeping children safe comes first. We monitor responsibly, act when needed, and give parents clear ways to raise concerns.
11. Cookies & Tracking Technologies
Edmoti uses cookies and similar technologies to make sure the platform works properly and remains safe and easy to use.
What cookies are
Cookies are small text files stored on a device when a website is used. They help websites remember things like login status and preferences, so users don’t have to re-enter information each time.
Why Edmoti uses cookies
We use cookies to:
- Keep users securely logged in
- Remember preferences and settings
- Understand how the platform is used so we can improve it
- Maintain the security and performance of the service
We do not use cookies for advertising or behavioural tracking of children.
Types of cookies we use
Essential cookies
These cookies are required for the platform to function properly. They:
- Enable account login and security
- Support core features of the learning platform
- Cannot be switched off, as the service would not work without them
Analytics cookies (privacy-friendly)
These cookies help us understand how Edmoti is used, such as which pages are visited or which features are most helpful.
- Analytics data is collected in an aggregated, non-identifying way
- We do not use analytics for advertising
- Analytics tools are configured to respect children’s privacy
Managing cookie preferences
Parents and guardians can manage cookie preferences at any time by:
- Using the Cookie Settings option available on our website, or
- Adjusting browser settings to block or delete cookies
Please note that disabling certain cookies may affect how the platform functions.
In simple terms
Cookies help Edmoti work properly and improve over time — they are not used to track children for advertising.
12. Data Sharing & Third Parties
Edmoti takes a strict and limited approach to sharing personal data. We do not sell personal data and we do not allow children’s data to be used for advertising or marketing purposes.
What we do not do
To be completely clear:
- We do not sell personal or learning data
- We do not create advertising profiles
- We do not allow third-party advertising on the Edmoti platform
Children’s data is used only to support education, safety, and platform operation.
When data may be shared
Personal data is shared only where necessary to operate the service safely and effectively, and only with trusted parties.
This may include:
Hosting and infrastructure providers
We use secure, reputable hosting and infrastructure providers to store and process data. These providers:
- Act only on our instructions
- Are required to keep data secure and confidential
- Are not permitted to use data for their own purposes
Analytics providers (privacy-compliant)
We may use privacy-friendly analytics tools to understand how the platform is used and how to improve it.
- Data is aggregated and anonymised where possible
- Analytics are not used for advertising
- No behavioural profiles are created
Legal and regulatory authorities
We may share personal data where required to do so by law, or where necessary to:
- Meet safeguarding or child protection obligations
- Respond to lawful requests from courts or authorities
Our approach to third parties
All third parties we work with are required to:
- Comply with UK data protection laws
- Apply appropriate security measures
- Use personal data only for the purposes we specify
In simple terms
Data is shared only when necessary to run the platform safely or meet legal obligations — never for advertising or commercial profiling.
13. International Data Transfers
Edmoti aims to keep personal data stored and processed within the UK and the European Economic Area (EEA) wherever possible.
Where data is stored
- Personal and learning data is primarily stored on secure servers located in the UK and/or EEA.
- We choose service providers that meet UK data protection and security standards.
If data is transferred outside the UK
In limited cases, some data may be processed outside the UK or EEA (for example, where a trusted service provider operates internationally).
When this happens, we ensure that:
- Transfers are lawful under UK GDPR
- Appropriate safeguards are in place to protect personal data
- Children’s data receives the same level of protection as it would in the UK
Safeguards we use
Where data is transferred internationally, Edmoti uses recognised legal safeguards, which may include:
- Standard Contractual Clauses (SCCs) approved under UK data protection law
- Contractual requirements ensuring data is used only for specified purposes
- Ongoing assessments of data protection and security standards
We do not transfer children’s data to countries without adequate data protection unless these safeguards are in place.
In simple terms
We keep data in the UK or EU whenever possible. If data needs to be handled elsewhere, we make sure strong legal and security protections are applied.
14. Data Retention
Edmoti keeps personal and learning data only for as long as it is needed to support education, safety, and legal obligations. We follow strict data-minimisation principles.
How long we keep data
- Student and parent data is kept while an account remains active
- Data is reviewed regularly to ensure it is still necessary
- We do not retain personal data indefinitely
When an account is closed
When a student or parent account is closed:
- Access to the platform is removed
- Personal data is either deleted or securely anonymised, unless we are required to keep certain information for legal or safeguarding reasons
Any retained data is limited and stored securely.
When a parent requests deletion
Parents or guardians may request deletion of their child’s personal data at any time.
When we receive a valid deletion request:
- We will delete the child’s personal data without undue delay
- Some limited information may be retained where required by law or for safeguarding purposes
Deletion requests can be made by contacting support@edmoti.com.
Our retention principle
We keep data only for as long as it is genuinely needed — and no longer.
15. Data Security Measures
Edmoti takes data security seriously and uses appropriate technical and organisational measures to protect personal data.
How we protect data
Our security measures include:
- Encryption — Personal data is protected using encryption where appropriate, both in transit and at rest.
- Access controls — Access to personal data is restricted to authorised personnel who need it to perform their role.
- Secure infrastructure — We use reputable, secure hosting and infrastructure providers that meet recognised security standards.
- Regular reviews — Security practices and access permissions are reviewed regularly to maintain protection and reduce risk.
Important note
No online system can be guaranteed to be completely secure, but we work continuously to reduce risks and protect children’s data responsibly.
16. Rights of Students & Parents
UK data protection law gives parents, guardians, and users important rights over personal data.
Parents and guardians may exercise these rights on behalf of their child.
Your rights include:
- Right to access — Request a copy of the personal data we hold about you or your child.
- Right to correct — Ask us to correct inaccurate or incomplete information.
- Right to delete — Request deletion of personal data, subject to legal or safeguarding requirements.
- Right to restrict processing — Ask us to limit how personal data is used in certain circumstances.
- Right to withdraw consent — Withdraw consent at any time where consent is the lawful basis for processing.
How to exercise your rights
To exercise any of these rights, please contact us at:
support@edmoti.com
We will respond in line with UK data protection law.
Right to complain
If you are unhappy with how we handle personal data, you have the right to raise a concern with the UK regulator:
Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk
We encourage parents and guardians to contact us first so we can address concerns directly.
In simple terms
Parents stay in control of their child’s data. We respect your rights and act transparently.
17. How Parents Can Exercise These Rights
Edmoti makes it straightforward for parents and guardians to exercise their data protection rights on behalf of their child.
Step 1: Contact us
To make a request, please contact us by email at:
support@edmoti.com
Please include:
- Your name
- Your child’s name (or username)
- A brief description of the request (for example: access, correction, deletion, or withdrawal of consent)
Step 2: Identity verification
To protect children’s data, we may need to verify your identity before processing a request. This helps ensure that personal data is shared only with the correct parent or guardian.
Verification will be proportionate and may include:
- Confirming the email address linked to the account
- Requesting additional information where necessary
Step 3: Response times
We aim to respond to all valid requests without undue delay, and no later than one month, in line with UK data protection law.
If a request is complex or requires additional time, we will let you know and explain why.
In simple terms
Email us, confirm who you are, and we’ll handle your request clearly and promptly.
18. Communications & Notifications
Edmoti sends limited and purposeful communications to support learning, safety, and parental oversight.
What emails and notifications we send
We may send communications related to:
- Account creation and security
- Learning progress and activity updates
- Important service or policy updates
- Safeguarding or support-related matters
Parent vs student communications
- Parents and guardians receive account, progress, safeguarding, and policy-related communications.
- Students receive only learning-related messages within the platform that support their education.
No marketing to children
We are clear about this:
Edmoti does not send marketing or promotional communications to children.
Any service-related updates are informational and directly connected to the learning experience.
In simple terms
We communicate only when it’s necessary — and we never market to children.
19. Changes to This Privacy Policy
Edmoti may update this Privacy Policy from time to time to reflect changes in the law, our services, or how we protect data.
How updates are communicated
When changes are made:
- The updated policy will be published on our website
- Where changes are significant, parents and guardians will be notified by email or through the platform
Effective date and versioning
Each version of this Privacy Policy includes:
- An effective date
- Clear wording so parents can understand what has changed
We encourage parents and guardians to review this policy periodically.
In simple terms
If we change how data is handled, we’ll tell you.
20. Contact Information & Complaints
We welcome questions and concerns about privacy, safeguarding, or data protection.
Contacting Edmoti
For all data protection or privacy-related enquiries, please contact:
Email: support@edmoti.com
We aim to resolve concerns openly and promptly.
Raising a complaint
If you are unhappy with how we handle personal data, you have the right to raise a complaint with the UK’s data protection regulator:
Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk
We encourage parents and guardians to contact us first so we can address any concerns directly.
In simple terms
Talk to us if you have questions or concerns. If needed, you can also contact the ICO.